Help Desk Software
Explore help desk features that make customer service easier.
Efficient, end-to-end ticketing system for your support team.
Knowledge Base Software
Self-service, central repository of information for your customers.
Automate repetitive tasks to save time.
Customize help desk software to tailor it to your business needs.
Fully customizable customer portal for your specific business needs.
Manage all your customer information in one place.
Measure and analyze metrics from your help desk deployment.
Easily integrate BoldDesk with your favorite applications and do more.
Flexible APIs and webhooks let you build exactly what you need.
Easy to use and feature rich help desk software for startup.
Affordable ticketing system that supports your company’s growth.
Help desk software with enterprise-grade features to provide enterprise support.
Shared Inbox Software
Multi Brand Help Desk
Internal Help Desk Software
Trouble Ticketing Software
Get fast and dedicated support.
Tutorials and how-to guides about using BoldDesk.
BoldDesk Rest APIs
Flexible APIs and webhooks to build exactly what you need.
Check out the latest features for the BoldDesk.
Commonly asked questions and answers in BoldDesk.
Product news, tips, and latest updates on customer service and more.
How to Videos
Visual content to easily learn how to use BoldDesk.
DocsContact & Contact Groups
Contact and Contact Group Overview
Contact Group Profile
Adding or Editing the Contacts Groups
How to Add and Remove Contact Groups From a Contact
How to Add and Remove Contacts From a Contact Group
How to Delete a Contact Group
How to Add and Edit Contacts
How to Block or Unblock Contacts
Resending a Verification or Invitation Email to Contact
Manually Verifying an Unverified Contact
How to Use Multiple Contact Groups
How to Delete and Restore a Contact
How to permanently delete a contact
How to Convert a Contact to Agent
How to Impersonate or Assume Identity of a Contact
How to Automatically Associate a Contact Group to contact
How to Add a Note Message to a Contact or Contact Group Record
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