--- title: "BoldDesk Wins Crozdesk Quality Choice and User Awards" description: "BoldDesk has won the Quality Choice Award and Happiest Users Award from Crozdesk, a website that assesses business software solutions." url: "https://www.bolddesk.com/blogs/bolddesk-wins-crozdesk-quality-choice-award" last_updated: 2026-07-17 --- - Blogs # BoldDesk Wins Crozdesk’s Quality Choice & Happiest Users Awards! - [![Picture of Willy Smith Owiti](https://secure.gravatar.com/avatar/35b7a33ab12435f45a99643f090cce42c0a2a8435db5cc9b82b7d68a6c544203?s=96&d=mm&r=g)by Willy Smith Owiti](https://www.bolddesk.com/author/willy-smith-owiti) - Updated on: July 17, 2026 ![BoldDesk Wins Crozdesk’s Quality Choice & Happiest Users Awards!](https://www.bolddesk.com/wp-content/uploads/2026/01/d9f71005-crozdesks-quality-choice-awards-1024x546.webp) ![hamburger-icon](https://www.bolddesk.com/wp-content/uploads/2024/11/61f2eb09-toc-hamburger.svg) ![up-arrow](https://www.bolddesk.com/wp-content/uploads/2024/11/f9df7d38-checvron-up.svg) Level Up Your Customer Support with BoldDesk [![Sign up for BoldDesk](https://www.bolddesk.com/wp-content/uploads/2026/09/80ada21c-bolddesk-blog-ads.svg)](https://app.bolddesk.com/signup?) [Free Trial](https://app.bolddesk.com/signup?) [Book Demo](https://www.bolddesk.com/request-demo) Summarize with: Share ![rss-button](https://www.bolddesk.com/wp-content/uploads/2025/09/f7f5f620-rss-3.svg) We are elated to announce that BoldDesk has earned the Quality Choice Award and Happiest Users Award from Crozdesk, the prominent business software review website. ## What is BoldDesk all about? BoldDesk is modern, sophisticated help desk software that streamlines customer service through first-rate customer support tools and self-service features. It includes a robust [ticketing system](https://www.bolddesk.com/help-desk-ticketing-system), [knowledge base](https://www.bolddesk.com/knowledge-base-software), efficient automations, extensive customization options, a user-friendly customer portal, insightful reports and analytics, and top-notch security. ## Learn about the awards The Happiest Users Award is given to solutions that attain a high satisfaction rating from delighted customers. To earn this badge, a product must have a user rating of at least 4.5 out of 5.0. According to Crozdesk, a mere 10% of solutions reviewed on their website receive this award. ![Crozdesk Happiest Users Award](https://www.bolddesk.com/wp-content/uploads/2023/05/d6e113f4-crozdesk-happiest-users-badge.webp) Crozdesk Happiest Users Badge The Quality Choice Award is granted to vendors that distinguish themselves in the market. This prestigious recognition is exclusively given to solutions that achieve a Crozscore (Crozdesk’s predictive scoring algorithm) of 80 or higher, with 100 being the highest possible. According to Crozdesk, only 1/3 of the solutions they review pass this threshold. ![Crozdesk Quality Choice Award](https://www.bolddesk.com/wp-content/uploads/2023/05/4c1ab568-crozdesk-quality-choice-badge.webp) Crozdesk Quality Choice Badge Check out our awards on [BoldDesk’s Crozdesk profile](https://crozdesk.com/software/bolddesk) ## How are Crozscores ratings updated? Crozdesk uses an automated scoring algorithm known as Crozscore. The algorithm uses artificial intelligence and machine learning techniques to analyze quantitative and qualitative data about a product to produce a summary review of products on the market. This aids businesses in finding and selecting the best products and solutions to meet their needs. ## Summary We at BoldDesk are very proud of the badges from Crozdesk. They are proof that we provide our customers with a high-quality service. We extend our heartfelt gratitude to our customers for their reviews and ratings of our products, and we are incredibly happy to have elevated what businesses can expect from customer service and support software. To learn more about [BoldDesk](https://www.bolddesk.com/) and our other products, please [contact us](https://www.bolddesk.com/contact-us) or schedule a [live demo](https://www.bolddesk.com/request-demo). **Related articles** - [BoldDesk Wins 2024 Excellence in Customer Service Award](https://www.bolddesk.com/blogs/excellence-in-customer-service-award) - [BoldDesk Recognized as a High Performer in G2 Summer 2023 Grid® Report!](https://www.bolddesk.com/blogs/g2-award-high-performer) - [BoldDesk Earns G2’s Leader, High Performer, and Users Love Us Badges in Winter 2024 | BoldDesk](https://www.bolddesk.com/blogs/g2-winter-2024-badges) ABOUT THE AUTHOR [![Picture of Willy Smith Owiti](https://secure.gravatar.com/avatar/35b7a33ab12435f45a99643f090cce42c0a2a8435db5cc9b82b7d68a6c544203?s=300&d=mm&r=g)](https://www.bolddesk.com/author/willy-smith-owiti) [Willy Smith Owiti](https://www.bolddesk.com/author/willy-smith-owiti) Willy Smith is a Technical Writer, Content Reviewer, and Manual Tester at Syncfusion. He specializes in crafting general and marketing blogs and excels at researching SaaS trends to create insightful content that drives innovation. Connect with the author on [LinkedIn](https://www.linkedin.com/in/willy-smith-124787233/). 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